New Patients

Thank you for choosing us for your medical care. To help familiarize you with our office, we have listed some of our office policies below. If you do not find what you are looking for here, please feel free to contact us. We are looking forward to meeting you!

REGISTRATION FORMS

For your convenience, we make our registration forms available online so that you can complete them and bring them in to your appointment. This helps to eliminate time spent in our waiting room.

When you come for your appointment, please remember to bring your insurance card (if applicable), your co-payment or deductible and a valid form of ID (such as a driver’s license).

APPOINTMENTS

We see patients by appointment.  If you have an urgent need to be seen, we will do our best to accommodate you the same day when possible.  If you need to cancel an appointment, we request that you give us 24 hours notice so that we may give that time to another patient in need.

INSURANCE

We accept most major health plans, including those listed below:

  • Aetna
  • AHCCCS
  • Banner AIP
  • Blue Cross Blue Shield
  • Cigna
  • Medicare
  • MultiPlan
  • Phoenix Health Plan
  • Three Rivers Health
  • United Healthcare
  • Optum

If you do not see your health plan listed above, please contact our office.  It is possible that we may consider enrolling in your health plan.  We also gladly accept self-pay patients.

FINANCIAL POLICY

All co-payments, deductibles and non-covered services are required to be paid at the time of service. For your convenience, we do accept checks, debit and credit cards.

PRESCRIPTION REFILLS

When requesting refills, please be prepared to provide us with the name of the medication, the dosage and the phone number for your pharmacy. Please allow us until the end of our business day to get refills processed.

As a general rule, we do not process refill requests after hours or on the weekends unless it is an emergency.